Support

Due to the wide variety of custom hardware and software configurations, MIR4 crashes may be caused by many factors. 

The troubleshooting steps outlined in this article are aimed at making sure that your MIR4 installation and computer environment are both in a good state, so that MIR4 can work as intended.

There are occasions when crashing issues are not necessarily related to user configurations. These crashes need to be addressed by MIR4 developers through client updates. We automatically sample and collect crash dumps from affected users, so that fixes can quickly be added through MIR4 updates.

If you're working with MIR4 Support, they may also ask you to provide more information or perform tests that can narrow down the cause of the issue.

You can always download the latest version of the MIR4 client application directly from MIR4.